ONLINE STORE RETURNS:
We only replace items from our online store if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 217 E 41st Street, Savannah, GA 31401.
It may take up to 5-14 days for an approved refund to hit your account.
To return your product from our online store, you should mail your product to: Picker Joe’s: 217 E 41st Street, Savannah, GA 31401.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.